Dancik Support
The Dancik Support Commitment
Support Staff
We have the largest team of software support specialists serving the ceramic tile, natural stone, and flooring industries.
Our staff’s constant exposure to the leading firms within the industry, both through new customer acquisition and existing customer service, continues to improve Dancik International’s knowledge base and skills, resulting in a world-class service experience.
Our support commitment encompasses the services your firm would expect from the industry’s leading software provider.
Our support services include:
- Site planning and on-site installation
- Software Implementation
- Training and Deployment
- Professional Services
- Educational Seminars
- Staff available via phone, fax, and email
- Direct links to your system for real-time diagnostics
- Complete system documentation - on paper and on the web
- On-line Dancik User Group Forum
Re-investment
Dancik International’s current applications and professional services are the result of over 25 years of continuous re-investment in technologies and solutions that support the evolving distributor, retailer, design center, and manufacturer business models found within the ceramic tile, natural stone, and flooring industries.
Every year, we develop and integrate substantial feature/function additions to our products, and distribute these in a fully-automated and non-disruptive manner at no additional charge to all customers with a current Dancik Service Agreement in place.
Contact a Dancik representative to help you choose what products and services are best suited for your business needs.
Phone
919.379.3800
Email
info@dancik.com
On-line
Information Request Form
Mail
Dancik International
2000 CentreGreen Way
Suite 250
Cary, NC 27513