Shnier – DNav-wms Customer Success Story

Company Overview

Founded in 1938, Shnier has grown to become a dominant force in the Canadian floor covering industry. The company is comprised of upwards of 250 associates, centered out of each of 5 distribution facilities stretching from Vancouver, BC to Dartmouth, NS.  They pride themselves in always being a step ahead - easy, innovative and more flexible at all touch points.  Their value add proposition is represented through their fashionable products, value add marketing programs and fast/efficient local service.  Their product sourcing has encompassed the globe, with over 100 supplier partners in each of 12 countries.  And Shnier’s customer relationships, both residential and commercial, are as deep as they are diverse. 

Prior to implementing DNav-wms, Shnier employed upwards of 60+ full time and temporary employees in its Hub facility located in Brampton (Toronto area), Ontario, Canada.  Following the implementation and utilization of all that DNav-wms had to offer, Shnier then reduced their head count by 25+ employees, while simultaneously growing the throughput volume.  Shnier also reduced its annual warehouse operating costs using DNav-wms directed workflows.  It specifically eliminated almost all shipping paperwork, pick tickets and receiving paperwork on the floor, as employees now handle almost all functions through their RF Scan units.  This functionality automatically created a productivity scorecard for each employee, allowing managers to deploy the necessary resources to the appropriate area of the warehouse, thereby capitalizing on each worker’s unique ability.

Due to Shnier’s mantra of change through the use of technology and consistent ongoing commitment to automation, Shnier in 2010 won the Brampton Business Achievement Award for Logistics.  Competition in this category included such 3rd party logistics organizations as DHL, Randstad, and Autobahn Freight Lines.  


Gains and benefits

  • Reduced variable labor costs
  • Reduced overhead fixed costs
  • Reduced transportation costs, due to a more efficient warehouse
  • Improved service to the customer in accuracy and order turnaround
  • Improved morale and working environment as all are held to the same standard