Rockett Plumbing and Heating Supplies Ltd


Rockett Plumbing and Heating Supplies Ltd

“What’s great about K8 is that it gives us, a small business, all the system functionality of a large multi-branch national organization without the overhead," Steve Rockett, Managing Director, Rockett Plumbing and Heating Supplies

Challenges: manual systems inadequate, business control, cash flow, pricing management

Rockett Plumbing and Heating Supplies opened for business in June 2012 and quickly established a reputation for offering an extensive range of products backed by trade knowledge. For managing director Steve Rockett, who has spent all his working life in the trade, being able to offer friendly, professional advice is an essential part of looking after his growing number of trade and retail customers.

By the time the doors opened, the decision had been made to install K8 and replace the temporary and inadequate manual systems. Understanding the need to respond quickly, Kerridge Commercial Systems* developed an implementation plan that would make a fast go live possible. The process was made somewhat easier because Rockett staff had some K8 experience. Three months after trading began, K8 was fully operational and making a difference to the business.

Gains and benefits

  • Fast access to information

  • Improved customer service

  • Traceability of transactions

  • Elimination of errors

  • Consistent pricing

  • Better cash flow

  • CAD integration capability

  • Ecommerce opportunities


*Dancik International is part of the Kerridge Commercial Systems (KCS) Group of Companies.